Self-Drive Terms and Conditions
By renting a vehicle from RoadNest Adventures, you agree to the following terms and conditions. Please read them carefully before booking.
1. Rental Eligibility:
- Renters must be at least 21 years old and hold a valid driving license for a minimum of 1 year.
- An original driving license must be presented at the time of vehicle pickup.
- Renters must provide a valid government-issued ID (Aadhar Card, Passport, or Voter ID) and a recent photograph.
2. Booking and Payment:
- A payment of Rs. 2,000 (Hatchback/Sedan) and Rs. 3,000 (SUVs/MUVs) must be made at the time of booking via cash, credit card, or digital payment options.
- A security deposit is required, which will be refunded after the car is returned in proper condition.
- In case of cancellation, charges may apply as per our cancellation policy.
3. Use of the Vehicle:
- The vehicle must be used only by the renter and other authorized drivers listed in the rental agreement.
- The vehicle is intended for personal use only, and commercial use or sub-renting is strictly prohibited.
- The vehicle must be operated on public roads only; off-roading or racing is not permitted.
- Smoking and pets are strictly prohibited in the vehicle.
- Renters must comply with all traffic rules and regulations.
4. Fuel Policy:
- Fuel charges are to be borne by the user whereas RoadNest Adventures will give a sufficient amount of fuel in starting of the trip.
- Any difference in fuel levels after dropping off the car will be charged to the renter based on current fuel rates.
5. KM Restriction
The allowed KM limit per day on the average basis is 150/day. For example, if the duration is 4 days then the total allowed KM is 150*4 = 600 KM. Extra KM charges shall be applicable as follows:
Cars | Extra KM Charges |
|---|---|
| Small Hatchback (Santro/Alto/Wagon R etc) | INR 10 |
| Medium Hatchback/Sedan(I20, Baleno, Dzire etc) | INR 12 |
| Sub 4 meter SUVs (Brezza, Venue, Nexon etc) | INR 14 |
| Compact SUVS(Creta, Seltos, Carens etc) | INR 16 |
| 4*4 SUVs (THAR) | INR 18 |
6. Vehicle Condition and Maintenance:
- The vehicle will be provided in a clean and well-maintained condition.
- Renters must ensure the vehicle is returned in the same condition. Any damage, excessive dirt, or misuse will result in additional cleaning or repair charges.
- Tyre punctures or minor damages during the rental period are the responsibility of the renter.
7. Roadside Assistance (RSA):
- 24×7 roadside assistance is available during the rental period. Contact us immediately if you encounter any issues.
- Towing or recovery due to driver negligence (e.g., wrong parking) will be charged to the renter.
8. Rental Duration and Late Return:
- Rentals are based on 24-hour periods. Late returns will incur additional hourly or daily charges as per the rate card.
- Renters must inform RoadNest Adventures in case of any delay in returning the vehicle.
9. Insurance and Damage Liability:
- All vehicles are covered under comprehensive insurance, but the renter is liable for any damage caused due to negligence.
- In the event of an accident, the renter must notify RoadNest Adventures and the authorities immediately.
- Any traffic violations, fines, or penalties during the rental period are the renter’s responsibility.
10. Vehicle Tracking:
- For safety and security, vehicles may be equipped with GPS tracking. Any tampering with the tracking system is strictly prohibited and will result in penalties.
11. Security Deposit and Refunds:
- A refundable security deposit will be collected at the time of booking.
- The deposit will be refunded after the vehicle is inspected and found in the same condition as provided, minus any applicable charges.
12. Cancellation and Refund Policy:
- Cancellations made 24 hours before the booking date will receive a full refund.
- Cancellations made less than 24 hours before the booking will be subject to a 50% cancellation fee.
- No refunds for last-minute cancellations or no-shows.
13. Termination of Rental:
- RoadNest Adventures reserves the right to terminate the rental agreement without notice if the renter violates any of these terms.
- The car must be returned immediately if requested by RoadNest Adventures due to any breach of the agreement.
14. Jurisdiction:
- Any disputes arising from the rental agreement will be settled under the jurisdiction of Dibrugarh courts.
15. Airport Delivery and Pickup
- An amount of INR 500 shall be charged for airport delivery or pick up (One way).
By renting a vehicle from RoadNest Adventures, you agree to abide by these terms and conditions.
For any questions or concerns, please contact us @ +91 60006 03478.
Chauffeur Drive
By renting a chauffeur-driven vehicle from RoadNest Adventures, you agree to the following terms and conditions:
1. Booking and Payment:
- Advance Payment: A deposit or full payment is required at the time of booking to confirm your reservation.
- Payment Methods: We accept payments via credit/debit cards, bank transfers, or cash.
- Cancellation Policy: Cancellations made 24 hours before the rental start time will receive a full refund. Cancellations made less than 24 hours before the rental will incur a cancellation fee of 25% from the total amount.
2. Rental Period:
- The rental period begins and ends at the agreed time. Any extension of the rental period must be requested in advance and may be subject to additional charges.
- A minimum rental duration may apply, depending on the type of vehicle.
3. Vehicle Use:
- Chauffeur Service: The vehicle will be driven exclusively by the chauffeur provided by RoadNest Adventures.
- Prohibited Uses: The vehicle cannot be used for illegal activities, racing, towing, or driving under the influence of alcohol or drugs.
- Fuel Policy: The cost of fuel is not included in the rental price. Fuel charges will be billed by the consumer itself.
4. Driver and Passenger Conduct:
- Professional Chauffeurs: Our chauffeurs are trained, licensed, and responsible for driving safely. Passengers must follow all reasonable instructions from the chauffeur for safety.
- Passenger Behavior: The hirer is responsible for ensuring that all passengers behave appropriately. Any damage caused to the vehicle by passengers will be the hirer’s responsibility.
5. Roadside Assistance and Maintenance:
- 24×7 Roadside Assistance: In the event of a breakdown or mechanical issue, our team will provide roadside assistance. If the issue cannot be resolved, a replacement vehicle may be provided, subject to availability.
- Vehicle Condition: The vehicle will be delivered in clean and roadworthy condition. The hirer must report any noticeable defects or damages immediately upon receiving the vehicle.
6. Insurance and Liability:
- Insurance Coverage: Our vehicles are covered by comprehensive insurance, including third-party liability. However, the hirer is responsible for any damages caused due to negligence or misuse.
- Accidents: In the event of an accident, the hirer must immediately inform RoadNest Adventures and follow the necessary procedures, including filing a police report if required.
7. Fines and Penalties:
- Traffic Violations: The hirer is responsible for any traffic violations or fines incurred during the rental period. Any fines received after the rental will be charged to the hirer, including an administration fee.
8. Rental Agreement:
- Upon receiving the vehicle, the hirer will sign a rental agreement, confirming acceptance of these terms and conditions. Failure to adhere to these terms may result in additional charges or termination of the rental agreement.
9. Modifications and Cancellations:
- Modifications: Any changes to the rental agreement (e.g., extension, change of vehicle) must be requested in advance and may be subject to availability and additional fees.
- Cancellations: RoadNest Adventures reserves the right to cancel the booking in case of unforeseen circumstances (e.g., vehicle breakdown, chauffeur unavailability). In such cases, a full refund will be issued.
10. Dispute Resolution:
- Any disputes arising from the rental service will be resolved amicably. In case of unresolved disputes, legal proceedings will be subject to the jurisdiction of the courts in Dibrugarh.
By proceeding with the booking, you acknowledge and accept these terms and conditions. For further inquiries, please contact us at +91 60006 03478.